How To Connect Deeply With Your Clients
Hey! Hope you’re well.
I’m having a lot of conversations with leaders and business owners in the engineering and construction industry at the moment around how to create amazing client relationships.
There are a lot of amazing tools, strategies and techniques that you can employ into your team or your business to create amazing client relationships, but there’s one thing that trumps everything else and that’s what I want to explore with you today.
I want you to think about business for yourself right now. Who do you enjoy doing business with? Who do you like hanging out with from a business point of view? Who would you quickly, readily and easily refer work to?
Are your answers people that you like? Are your answers people that you share values with? Are your answers people that you enjoy being around?
I guarantee that you answered yes to all of the above.
One of the easiest ways to develop exceptional client relationships, and to ensure that your current client base continues to give you work and refer work to you, is to go out of your way to understand their values, what they like, what they enjoy and what lights them up.
You see if you can share common values with your client, if you can connect with him on a human level, if you can talk to them and laugh with them about things outside of work, then you have a client for life.
If you share similar values with your client, or you go out of your way to find out what values your client has and then mirror and match their values then your client will feel connected to you on a much deeper level.
From here the business relationship deepens and you’ll find the work will just easily flow to you.
So stop, slow down, work out what values and interests your client has, match them and mirror them and watch the relationship deepen and the repeat business from your current clients go through the roof.
Josh 'Values' Stone
PS: If you’re interested, here are 4 ways I can help you right now:
- Join the Leaders In Engineering community designed specifically for engineering leaders and business owners
It’s our new Facebook community where engineering leaders and business owners are learning the strategies and leadership skills to step up and thrive right now – Click Here to join
- Download our FREE PDF guide – “How To Build A High Performing & Highly Profitable Engineering Team”
Learn the skills to get the most out of the people around you. Build a high performing engineering team that generates incredible profits and allows you to have more fun and to spend more time with the people you love – Click Here
- Book in a 15min Check In Session
Let’s discuss how you can tackle a volatile marketplace, gain visibility on the issues, challenges and problems you are facing at the moment and then work on a plan together for how to break through the mountain in front of you in order to step up and thrive! – Click Here
- Have me work with you and your team privately
If you’re serious about getting real results and you’d like me to work directly with you and your team… just send me an email at [email protected] and put “Private” in the subject line...tell me a little about yourself, the challenges you are facing and what you’d like to work on together, and I’ll be in touch to discuss a plan!
